App Support
The SAR app is the tool our instructors and office use to run the diary, pupil records and payments. This page is for anyone who needs help with it.
Pupils
To book, change or cancel a lesson, or to ask anything about your lessons, contact your instructor or the office:
To ask what we hold about you, or to have it corrected or removed, see our privacy notice.
Instructors
Signing in
Use the email address and password the office gave you. If you've forgotten the password, tap Forgotten password on the sign-in screen and you'll get a reset email. If the email never arrives, check your junk folder, then message the office.
Changing your password
More → Account → Change password. Please do this on your first sign-in, so nobody but you knows it.
"This account isn't set up"
Your login exists but hasn't been linked to an instructor record yet. Message the office — it takes a minute to fix.
Your diary looks empty or out of date
Pull down on the screen to refresh. If it's still wrong, close the app fully and reopen it, and check you have a signal.
A lesson is missing or wrong
Lessons are entered by whoever booked them. If a date, time, length, pickup address or price looks wrong, open the lesson and correct it, or ask the office to.
Your hours or rate are wrong
Set your own working hours under More → Working hours — they decide your diary utilisation and where "find a slot" looks. Your hourly rate is set by the office, so ask them to change it.
Something looks broken
Tell us what screen you were on and what you expected to happen, and check More → About for the version number. That number says exactly which build you're running, which usually halves the time it takes to sort out.
Deleting an account
Pupils have no accounts, so there is nothing for a pupil to delete. To have your record removed, contact us and we will do it, except where we are required to keep something for tax or accounting.
Staff accounts are created and disabled by the school. If you are a member of staff and want your account removed, email us with the subject "SAR App Account Deletion" from the address your account uses.
Contact us
Email: info@sardrivingschool.co.uk
WhatsApp or telephone: 07902 023737
Website: sardrivingschool.co.uk
We answer within one working day, usually much sooner. SAR Driving School covers Milton Keynes, Bletchley, Bedford and Leighton Buzzard.
Privacy
What the app records about pupils, why, and what you can ask us to do with it: